Time Warner San Diego=sleazebags
Wednesday, September 16, 2009 at 8:52AM A couple of weeks ago, I switched from Time Warner to AT&T's U-Verse for TV/DVR/broadband. I evaluated the new services for a while, liked them, and Monday morning, called Time Warner to cancel/request a disconnect. Yesterday morning, U-Verse croaked.
I had an AT&T tech out this morning to get my TV/internet back up.
Turns out our service was dead because when the Time-Warner tech disconnected our old services he attached a Time Warner terminator to my new AT&T equipment just for fun.
Apparently, Time Warner employs morons, because after pulling a stunt like that, the tech still went ahead and snapped his tag, with yesterday's date and his tech number, to the Time Warner box. The U-verse guy pulled the whole AT&T j-box, with Time Warner-specific terminator attached, and grabbed the Time Warner tech's blue tag. We took photos and then he took everything to give to his supervisor.
I just spent the last 20 minutes on the phone with Time Warner.
Did you know that if I'd had my telephone service running through that box, attaching that terminator would have been a federal offense?



